UK Delivery;

Standard Delivery - Delivery within the UK £2.50, additional items £1.00
Recorded Delivery - 1st Item £3.00, additional items £1.00

Recorded Delivery

As part of our on going service we will provide you with recorded delivery details within your order history. You will be able to check the status of the delivery within your account online.

European Shipping - £3.50, countries include;

Austria, Czech Republic, Belgium, Germany, Spain, France, Finland, Greece, Yugoslavia, Sweden, Switzerland, Russian Federation, Hungary, Malta, Denmark, France, Metropolitan, Ireland, Iceland, Italy, Luxembourg, Vatican City State (Holy See), Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegowina, Bulgaria, Croatia, Estonia, Faroe Islands, Georgia, Gibraltar, Greenland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Macedonia, The Former Yugoslav Republic of, Moldova, Republic of, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia (Slovak Republic), Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Norway

World Wide - £4.00, countries include;

Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Heard and Mc Donald Islands, Honduras, Hong Kong, India, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Syrian Arab Republic, Taiwan, Tanzania, United Republic of, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna Islands, Western Sahara, Yemen, Zaire, Zambia, Zimbabwe

World Wide Zone 2 - £4.75, countries include;

Australia, Palau, China, East Timor, Fiji, French Southern Territories, Antarctica, French Polynesia, Guam, Japan, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Marshall Islands, Micronesia, Federated States of, Mongolia, Nauru, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Papua New Guinea, Philippines, Pitcairn, Samoa, Solomon Islands, Taiwan, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Islands

Delivery

All products are shipped discreetly in a plain mailing bag or box, with no indication as to the contents, or reference to our company. All delivery addresses will be copied as per the customer input. If the carrier or post cannot deliver because of incorrect address then we reserve the right to charge an additional supplement. While we try to deliver all goods ordered in accordance with our pledge, we take no responsibility for any consequence of late delivery however caused.

Products that are currently in stock are normally dispatched within 24 hours of your cleared payment. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 7-10 days.

Damage In transit

It will be your responsibility to inform us immediately of any damage to delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 24 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to affect your claim against the carrier.

Shortage

It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and we are to be notified within 24 hours.

Incorrect Goods

Notify us of any incorrect goods supplied within 24 hours of delivery. If the items are not what you ordered, you must not open the manufactures packaging or use the items. It is your responsibility to notify us.

Non deliveries

We will not accept liability for goods lost in transit unless we are notified within 2 days from expected delivery date.
We shall accept no liability for shortages, non deliveries, incorrect goods or damaged on delivery outside the stated time scales. Except when extenuating circumstances have prevented the notification within the stated time scale.

Delivery time and back orders

For orders placed for non stock items received before 2pm on Tuesday the delivery dates are 4-10 days. We will notify you within 24 hours should an item be out of stock and confirm an estimaterd despatch date.